Contact – Purple Race Labs

Everything you need, in one place.

Whether you have questions about your PRL Pedals, need technical assistance, or want to share your racing experience, our team is here for you. We are dedicated to supporting every driver in the Purple Race Labs community.

Our team is always available to assist with:

Visiting Address

Contact Informations

Frequently Asked Questions

For immediate answers, please check our comprehensive FAQ section:

General Questions

What makes these simracing pedals different from regular gaming pedals?

These pedals are engineered to deliver a realistic, high‑fidelity driving experience.

Who are these pedals designed for?

Anyone from enthusiastic beginners to professional esports drivers. They’re suitable for simracers looking to significantly upgrade from entry‑level pedals or those seeking realistic, consistent performance for competitive use.

Technical & Compatibility

Will these PRL pedals work with my PC or console?

Our pedals work natively on PC. Console compatibility is not available as of now.

Are the PRL pedals compatible with all racing simulators?

Yes! As long as the system recognizes them as standard USB input devices. This includes titles like iRacing, Assetto Corsa / Competizione, rFactor 2, Automobilista 2, and more.

Installation & Setup

How do I mount the PRL pedals?

Pedals can be mounted on most rigs, including aluminum profiles (80/20), steel cockpits, and dedicated pedal plates. Mounting holes generally follow common patterns, and adjustable heel plates or brackets may be included.

Do the PRL pedals come with software?

Yes! The PRL pedals come with software:

What our electronics have:
- Plug-and-play (no drivers needed)
- 1000hz polling rate
- 16-bit resolution
What our software has:
- Min/max input range calibration
- Manual adjustment of min/max values (and peak brake force)
- Raw readouts
- On-board calibration saving
- Measured (real) brake force response
- Custom response curves per pedal
- Custom profiles
- Import / export
- A modern and clean appearance
- Manual control over input filtering
- Transparency over latency in ms
What will be available in the future:
- Community profile sharing
- Game integration (per-car profiles)
- Per-sim profiles
- Hotkey support

How long does setup take?

Basic installation is usually 10–20 minutes. Fine‑tuning your brake force or pedal angles may take additional time depending on personal preference.

Performance & Adjustability

Can I adjust the brake force or pedal travel?

Yes! The PRL pedals allow adjustment of:

Spring preload
Overall stiffness
Overall maximum travel to end-stop (including brake)
Brake pedal force curve shape via both a tie-rod length setting and pivot linkage position
Swappable brake and / or clutch spring
Clutch force profile and bite-point position
Pedal face height
Pedal face tilt
Overall assembly tilt

How easy is it to swap the brake pedal spring?

With its clip-free design, it can be done in seconds without the need for tools!

What is a load-cell brake and why does it matter?

A load-cell measures force, not travel. This mirrors real motorsport braking, where the muscle memory of pressure—not distance—creates consistency and faster lap times.

What accessories will be available?

Heel cups
Pedal face side supports
Haptic mounts – currently compatible with Simagic systems
Dampers

Maintenance & Durability

Are replacement parts available?

We always want to help! Please check the support page or contact customer service.

Shipping, Warranty & Support

Do the pedals come with a warranty?

Our products come with a 2 year warranty, please read the Terms & Conditions for more information.

How long is the shipping time?

Typically 2–7 business days within Europe, and 7–15 days for international orders.

Can I return or exchange the pedals?

Returns are usually accepted within 14 days. Please read the Terms & Conditions for more information.